Returns & Exchanges

At Tokyo Station, we want you to be completely satisfied with your streetwear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.

  • 3.
    Affix Shipping Label

    Download and print the prepaid shipping label from our portal, then attach it firmly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Leave your package at any authorized carrier location and keep your tracking receipt until your refund is processed.