Returns & Exchanges
At Tokyo Station, we want you to be completely satisfied with your streetwear; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
- 3.Affix Shipping Label
Download and print the prepaid shipping label from our portal, then attach it firmly to the outside of your return parcel.
- 4.Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking receipt until your refund is processed.